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Accessibility at Doubletree by Hilton Cambridge Belfry

A high standard of service

We aim to provide the highest standards of service to all our guests and we look forward to welcoming you to Doubletree by Hilton Cambridge Belfry and making your stay an enjoyable one. Facilities available for guests with disability needs are as follows:

Arrival

As you arrive at the Hotel, you will find 200 parking spaces of which 5 are reserved for blue badge holders. These are located either side of the hotel's main entrance. There is also a turning circle located directly outside the main entrance for dropping off and picking up only. This has a dropped kerb. There is a level, paved route from the disabled parking into the hotel where the main entrance has an automatic revolving door.

 Reception

The Reception desk is located on the ground floor of the hotel in the entrance lobby. You will be offered a personal check-in service with a full explanation of the hotel's facilities together with a familiarisation tour if required. Assistance is available to help take your luggage to your room.

Bedrooms

The Doubletree by Hilton Cambridge Belfry has 6 purpose built disabled rooms on all floors.

In the event of fire alarm activation these rooms have both a sounder and a visual flashing light. In the event of an emergency a member of the team will assist with your evacuation if necessary. Fire evacuation advice is provided on the back of your bedroom door and a disabled refuge area is situated in all bedroom corridor stairwells, in case staff need to summon extra assistance during your evacuation.

Public areas

There are no steps or slopes on the main corridors and public areas on the ground floor. All the restaurant, bar and lounge facilities at The Doubletree by Hilton Cambridge Belfry are located on the ground floor making them easily accessible. Accessible toilet facilities are located near to the bar and reception

Conference, Banqueting & Meeting Rooms

Our meeting rooms are located on the ground floor and are fully accessible from Reception. Please notify your conference or banquet for specific seating or staging requirements. Accessible toilets are located by the bar and reception

Outdoor Facilities

The patio area can be accessed via the bar and courtyard doors which are level and paved.